Remember the movie “Sideways”? If you’re a wine enthusiast and a writer, it’s an absolute must see.
The story is about Miles (played by Paul Giamatti) and his buddy, Jack. Miles is a struggling writer (totally can relate, there!) and also a wine enthusiast (yup…I too partake from time-to-time). Miles sets off with Jack, a has-been actor (Thomas Haden Church), who is engaged to be married. They head off on a trip into California Wine County to do some last ditch ‘guy-bonding’.
Jack, (that bastard!) is looking for one last fling before he ties the knot (or gets locked to a ball and chain, depending on how you look at it).
Well…Jack is successful (sort of…) and Miles hooks up with a woman, as well. But. the whole trip turns into a debacle/gong-show-of-a-nightmare and quite quickly goes sideways. The outcome, however, and last scene of the movie is…encouraging.
My point, you ask?
My day started out okay. For the first time in many sleepless nights, I slept, pretty well! Now, this may or may not have to do with a long and pleasant phone conversation with that ‘boy I totally adore’. It’s difficult to say, but let’s be positive and say that it was. 🙂
I arrive at work and begin my busy day in a flurry of emails and think on which clients I need to call and follow up with.
It all goes to shit in a leather handbag.
Without getting into gobs of detail about my job…let’s just say that there was an unhappy client who filled out a certain survey and gave us (ME) a very shitty score. The fact that his discontent and emotional turmoil is based on what happened BEFORE I ever e’ffing worked for this company, isn’t taken into consideration. At least…not really because the score is in and, quite frankly, I look like I’m not doing my job.
I know these are (mostly) issues that have already been dealt with by me – because, of course, I called him to find out who pissed in his cornflakes and why he suddenly hates me. Turns out he really doesn’t hate ‘me’ per se, but felt the need to vent, anyway. I get it – but maybe let me know you’re (Still) unhappy about stuff that went on 1.5 years ago, prior to me working for the company… before I get thrown into oncoming traffic.
I’ve more or less sorted it out and spent 20 min. tripping over myself apologizing…
I was STUPID enough to reply to the original email from HQ (with everyone who is anyone CC’d into it) with a question asking why this person was NOT included on our original call list. Because, gee…that would have been helpful, no? One of my problems is that if I encounter an unpleasant thing before I hardly get my coat off at work…I get a little stress(y) and my emotions override my logic. My bad; shoulda laid low and kept my fingers away from the keyboard.
But I didn’t. Oh well. Then I find out there was ‘another’ list that he WAS on but it wasn’t sent to me in time to do anything about it as he’s already filled out the damn survey. Moot (not mute) point.
So! Everyone who is anyone (and this includes the President of the company, the VP of Sales, my boss’s boss AND my boss)…are now involved. Not only that, every one of them feels the need to respond (some rather unpleasantly) to my inquiry – even though they are all clearly CC’d into ALL the other responses (from the ‘everyone who is anyone’ list).
Yup. It’s 11 am and it sucks to be me. I’m kinda surprised no one has called up to yell at me.
That all being said, there is a silver lining.
Today is only one day. It will be over at some point and people (including those on that ‘everyone who is anyone’ list) will forget about it and move on. I DID get four perfect 10’s from other customers (I’d kiss them if I could), so really…I’m up, three (and climbing). Does this count? I think so.
Also, if I’m lucky, I may get to see that ‘boy I adore’, this evening. And knowing that… makes this shitty day all the worthwhile. Even if I don’t see him, I know I’m in his thoughts and that’s enough for me.
The sun will always return after a shit-storm, my friends, you just have to seek cover and wait it out.
Currently, I’m hiding under my desk…
Peace and Love.